Feedback from previous guests about their experience
76%
liked the resort and would come back again
7.6/10
Very good
Rooms
7.5
Location
7.7
Service
7.9
Dining
7.0
Guest reviews
7.6/10
based on 30 reviews
4/5
based on 8421 reviews
8.6
8.6/10 based on 2221 reviews
#2 of 49 hotels in Atlantic City based on Tripadvisor
Aaron
United Kingdom,
January
2025
8.6/10
I had a pleasant stay at the hotel with clean and comfortable accommodations, and I really enjoyed the entertainment options, especially the Gypsy Bar. The Premier Club and dining experiences, particularly at the Old Homestead, were superb. However, I was a bit disappointed that my room didn’t match what was advertised on booking sites, and the location was not as convenient as I’d hoped, especially when it came to getting to the boardwalk.
Rooms
7.0
The room was comfortable, but it was misleadingly advertised as a suite when it was not. Despite this, I found it cozy for my stay.
Service
9.0
The staff were exceptionally helpful and addressed all my needs promptly. I appreciated their assistance and friendly demeanor during my stay.
Location
6.0
The hotel was a bit tricky to navigate, and while it wasn't close to the boardwalk, taking a cab was easy enough and spared me parking worries.
Dining
9.0
Dining was a highlight, especially at the Old Homestead, which offered an outstanding meal. Bread and Butter also stood out with amazing dishes.
Facilities
7.0
The facilities were nice, but a facility map would have made navigation easier inside the hotel.
Dale
United States,
January
2025
8.4/10
I had a lovely stay at the hotel, with spacious and clean rooms that were super comfortable. The staff was incredibly friendly and went above and beyond, especially on my birthday! While the dining options were somewhat limited, the location was fantastic for enjoying the local attractions. Overall, it felt like good value for money, despite a few minor drawbacks.
Rooms
9.0
The rooms were very clean, spacious, and the bed was extremely comfortable.
Service
10.0
The staff was friendly and efficient, going out of their way to make my birthday special by bringing me a glass of champagne at midnight.
Location
9.0
The hotel is located in a great area, making it easy to get to the Borgata and enjoy access to the pool.
Dining
5.0
The dining options weren't that great, and there was a limited selection.
Facilities
8.0
The pool area was nice with no restrictions on the time spent there.
Samuel
United Kingdom,
January
2025
7.6/10
I had a mixed experience at this hotel. The Biergarten area and cabanas by the outdoor pool are fantastic, and overall, the location was perfect for the concert. However, my room had a strong smell of cigarette smoke, which was disappointing given the price I paid. I expected better in terms of comfort and cleanliness.
Rooms
5.0
Unfortunately, the room had a strong smell of cigarette smoke when I arrived, which was a real letdown. For the price I paid, I expected more from the room.
Service
8.0
The service was quite friendly and accommodating, making my stay more enjoyable.
Location
9.0
The location was great since I came for the Joe Bonamassa concert, and it was conveniently close to everything I needed.
Dining
7.0
I loved the Metropolitan Restaurant; the food was reasonable and delicious. I wish there could have been more variety in the dining options, though.
Facilities
9.0
The Biergarten area and pool cabanas were a highlight for me. They really added to the overall enjoyment of my stay.
Herbert
United Kingdom,
December
2024
7.4/10
The hotel offers spacious and clean rooms, with friendly staff and a great range of restaurants to choose from. However, some areas need upkeep, and the dining experience can be a bit inconsistent due to rotating restaurant hours.
Rooms
8.0
The rooms were spacious and clean, and I particularly loved the new sports room.
Service
9.0
The service was very good, with a friendly and professional staff that made me feel welcome.
Location
7.0
Located on the Marina, the area felt less busy compared to the boardwalk, which I appreciated. However, it could use a bit more attention as I noticed some areas that weren't properly cleaned.
Dining
7.0
Dining options were enjoyable, with great meals, though I found the rotating availability of restaurants a bit puzzling.
Facilities
6.0
The overall facilities were quite nice, but I felt some areas needed a bit of repair.
Alasdair
United Kingdom,
December
2024
7.8/10
I had a good stay overall, with friendly and knowledgeable staff that made my experience pleasant. The rooms could use a little refresh, especially around the sportsbook area, and I found the coffee situation a bit lacking for two people. The location is convenient and easy to find, but there was a hiccup with cleanliness late at night. Value-wise, the hotel is decent, but there's room for improvement in some areas.
Rooms
7.0
The rooms were generally clean but could benefit from a refresh, especially around the sportsbook. I only found one cup of caffeinated coffee in the room, which was insufficient for two people.
Service
9.0
The service was truly awesome. The staff was efficient and kind, especially at the buffet where food is made in small batches. Room service and other amenities were also performed with high efficiency.
Location
8.0
The location was very easy to find and had its own unique touches compared to other Vegas casinos. However, I noticed some cleanliness issues late at night when passing by the area.
Dining
8.0
The dining experience was great for breakfast. I enjoyed the food at the buffet, which was decent and worth trying out again.
Facilities
7.0
The amenities were good overall, but there's a feeling that some areas are a bit outdated and could use some upgrades.
George
United Kingdom,
December
2024
6.2/10
My stay was a bit of a mixed bag. The location was great as it was less busy and right on the marina, but the cleanliness of the hotel room really let it down. The service was decent, but not what I expected, as I experienced some delays and confusion. Overall, it had its moments, but improvements are definitely needed.
Rooms
5.0
The room was in a very poor sanitary condition, which was disappointing.
Service
5.0
The service was somewhat overwhelmed, and I often found it hard to get attention. It felt like our waiter was nowhere to be found at times.
Location
8.0
The hotel is on the marina, which made for a nice change of pace compared to the busier boardwalk area.
Dining
7.0
Dining options were pretty good and had a nice variety, but could use more attention regarding service.
Facilities
8.0
The facilities were beautifully kept and offered a nice atmosphere, although the service there could improve.
Louis
United States,
November
2024
7.4/10
I had a lovely stay at the hotel, appreciating its cleanliness and the comfort of the rooms. The staff was incredibly friendly and helpful. However, I did feel like the location was a bit sketchy at times, especially during the off-season, which affected my overall experience. The dining options were decent, but there was room for improvement, particularly in breakfast variety.
Rooms
8.0
The rooms were clean and comfortable, making for a pleasant stay.
Service
9.0
The staff was extremely friendly and exceptional in helping us find local attractions.
Location
7.0
While the hotel is conveniently located, I found the surrounding area to be a little sketchy at times, especially during the week.
Dining
6.0
Dining was nice, but I wished for a wider range of breakfast options.
Facilities
7.0
The hotel had good facilities, but I think they could enhance the dining experience further.
Eva
United Kingdom,
November
2024
7.2/10
I really enjoyed my stay at the hotel, especially the spacious and modern rooms that were very comfortable. The staff were friendly and helpful, which made my experience even better. However, I was disappointed to find out that the Water Club wouldn’t be reopening until later in my trip. The location is convenient, but I did feel a bit uneasy at times, especially during the off-season.
Rooms
9.0
The rooms were spacious, with two queen beds, a full couch, and a large bathroom featuring a walk-in shower, all with a modern decor.
Service
7.0
Overall, the service was great, with attentive and courteous staff members, although I did overhear some rude comments from one employee about other guests.
Location
6.0
The hotel is conveniently located near the marina in Renaissance Pointe and close to good restaurants and golf courses, but I found the area a little sketchy safety-wise, especially during the off-season.
Dining
8.0
The dining options were excellent, offering great meals at good value, but I wish kids' prices were not so high since they don’t eat as much.
Facilities
6.0
The facilities were nice, although I missed having access to the Water Club that was closed during my stay.
Roy
United States,
November
2024
8.0/10
I had a great experience at this hotel, especially with the spacious and modern rooms that offered a lovely view. The staff was friendly, making my stay even better. However, I was disappointed to find out that the Water Club was closed during my visit, which would have added even more value to my stay. The location was pretty convenient, but not ideal for those looking to be right in the hustle and bustle of the Boardwalk.
Rooms
9.0
The rooms were spacious, modern, and very comfortable.
Service
9.0
The staff was friendly and accommodating, immediately offering to change my room when I raised concerns.
Location
7.0
The location was convenient, away from the congestion of the Boardwalk but close enough to attractions.
Dining
8.0
I enjoyed dining at the Metropolitan Restaurant; the food was delicious and reasonably priced.
Facilities
7.0
The facilities were well-maintained, but I missed out on the amenities of the Water Club.
John
United States,
October
2024
7.8/10
My stay at this hotel was quite enjoyable, with clean and beautiful rooms and friendly staff who quickly attended to my drink orders. However, the dining could use some improvement as one of the restaurants was closed during my visit, and some service experiences were a bit frustrating due to miscommunication. Overall, I appreciated the good location, which was nice and away from the busy strip, offering a more relaxed atmosphere.
Rooms
10.0
The rooms were gorgeous and impeccably clean.
Service
7.0
Most of the service was excellent, but I faced delays in communication; it felt like I was transferred around quite a bit.
Location
9.0
The location is great, being nice and away from the bustling strip while still offering plenty of amenities nearby.
Dining
5.0
Dining was a bit disappointing since the main restaurant was closed right after New Year, and I would have loved more options.
Facilities
8.0
The facilities overall seemed well-maintained, providing a pleasant experience.
John
United States,
October
2024
6.2/10
I had a mixed experience at this hotel. The rooms were immaculate with a great view, which I loved. Watching NFL and MLB games during my stay was a real treat. Unfortunately, I did encounter cleanliness issues with some garbage left behind the bathroom door. Overall, while I enjoyed the view and comfort, the housekeeping could use some improvement.
Rooms
7.0
The room was immaculate and offered a great view. However, there were some cleanliness issues with garbage left behind the bathroom door.
Service
5.0
Service was a bit lacking. When we checked out, the staff never informed us about anything, and there was an unfortunate incident where a staff member was quite rude for a good 10-15 minutes, claiming we had cut the line.
Location
8.0
The hotel's location is decent. It's not right on the boardwalk, but it was just a short ride on the Jitney, which is convenient. Nearby attractions, including a lively bar scene, added to the experience.
Dining
6.0
Dining was a bit hit-or-miss. The prices for kids at the restaurant seemed excessive considering how little they actually eat. While the food at Angeline's was enjoyable, it was costly due to being brunch.
Facilities
6.0
The facilities were generally good, but I felt some areas needed a bit more attention. Everything worked, but it wasn’t exceptional.
Cameron
United Kingdom,
October
2024
8.8/10
I had a mixed experience at the hotel. The location is fantastic, especially for those looking to enjoy the gaming scene. The rooms had a breathtaking view, but they weren't as clean as I'd hoped, and there were some maintenance issues. While the staff were mostly friendly, there were moments when I felt they could have been more courteous. Overall, it has great potential, but there are definitely some areas that need attention.
Rooms
6.0
The corner room I stayed in had an incredible view, but it wasn't all that clean. There were some maintenance issues, like the cold water handle being broken.
Service
7.0
The staff were generally professional and friendly, but I did encounter some rudeness during my stay. They could improve on that aspect.
Location
9.0
The location is awesome, especially if you're interested in gaming. However, the smoking areas nearby can be a bit overwhelming.
Dining
8.0
I enjoyed breakfast at the only restaurant available. It had a great selection of dishes, which was a nice surprise.
Facilities
7.0
The hotel has lots of up-to-date machines, but the valet parking could be more efficient.
Morris
United States,
October
2024
7.6/10
I had a generally pleasant stay at the hotel with clean and comfortable rooms and a friendly staff. However, I wish I had known about the Water Club being closed until Friday, as it would have influenced my travel plans. The location isn’t the best for safety, especially during the off-season. Overall, it was a good experience, but I would have appreciated a few things being clearer beforehand.
Rooms
9.0
The rooms were very nice, always clean, and comfortable.
Service
8.0
The staff was friendly and accommodating, especially at the check-in counter. I was pleased with the complimentary room for two nights.
Location
6.0
The location is beautiful but a bit sketchy safety-wise, especially during the week.
Dining
7.0
Dining options were generally great, although I was disappointed that the restaurant I wanted for breakfast was closed.
Facilities
7.0
The facilities were nice, but the water amenities were unavailable during my stay.
Benjamin
United Kingdom,
October
2024
8.0/10
My stay at this hotel was overall very pleasant. The location had its charm, being peaceful and away from the rest of the bustling attractions. The staff truly made my experience better with their friendly demeanor, but I expected more spacious accommodations for the price I paid, especially as a family. While the dining options were good, they could use some improvement in variety. On the flip side, I really enjoyed the well-kept pool area, which added a lot to my stay.
Rooms
7.0
The rooms were comfortable, but on the smaller side for a family unit, which was a bit disappointing given the extra cost.
Service
9.0
The service was outstanding; every staff member was polite and extremely helpful, which really enhanced my stay.
Location
8.0
The hotel's location was calm and peaceful, a nice escape from the crowded areas, but I felt a bit uneasy off-season in some parts.
Dining
7.0
The dining options were decent, but I found that they could benefit from a wider variety, especially for breakfast.
Facilities
9.0
The pool area was exceptionally well-maintained and truly enjoyable, making it one of my favorite spots to relax.
Ted
United States,
October
2024
8.8/10
I had a pleasant experience at this hotel, which boasts immaculate rooms and a fantastic casino atmosphere. The staff was friendly and went above and beyond to ensure my stay was enjoyable. However, the restaurant had a bit of a wait time, and it could be better with more dining options. Overall, I felt it provided great value for money.
Rooms
9.0
The rooms were immaculate, clean, and comfortable, making for a relaxing stay.
Service
9.0
The staff was friendly and provided all the essentials with a positive attitude, which really enhanced my experience.
Location
8.0
The hotel is located away from the congested Boardwalk, making getting there and leaving extremely easy, which I appreciated.
Dining
7.0
The dining experience was nice, with lots of different food choices, but there was a bit of a wait time at the restaurant.
Facilities
10.0
The casino itself is the best run on the east coast, and I enjoyed all the amenities offered.
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